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PulsePoint Advisory Inc.

PulsePoint: Strengthening Paramedic Services Through Expert Clinical Support

PulsePoint provides dedicated, professional consulting services designed to help paramedic organizations enhance their clinical practice, improve operations, and meet evolving standards. From medical directive development and SOP reviews to training support, quality assurance, and strategic guidance, PulsePoint delivers solutions that are efficient, cost-effective, and tailored to each service’s unique needs.

We partner closely with leadership and frontline staff to ensure every project is practical, evidence-based, and built to support better patient outcomes. With PulsePoint, paramedic services gain a trusted ally committed to elevating performance, reducing workload pressures, and driving sustainable improvement.

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Our services

Clinical Program Development & Medical Directive Support

PulsePoint specializes in developing, reviewing, and updating clinical programs to ensure they meet current standards, evidence, and regulatory requirements. This includes medical directive creation, protocol optimization, and clinical documentation support. We work closely with paramedic services to streamline clinical processes, enhance provider clarity, and strengthen overall patient care.

Standard Operating Procedure (SOP) Review & Operational Optimization

We conduct comprehensive reviews of existing SOPs to identify gaps, inconsistencies, and operational inefficiencies. PulsePoint provides updated, modernized, and fully aligned SOPs that reflect current medical directives, best practices, and service-specific needs. Our goal is to reduce internal workload, improve service consistency, and ensure operational readiness across all teams.

Quality Assurance, Training & Program Support

PulsePoint offers ongoing quality assurance analysis, case reviews, and system-level recommendations that help services improve performance and meet accreditation or oversight expectations. We also support training teams by developing educational resources, competency materials, and implementation plans to ensure smooth adoption of new directives or SOP changes.

Our team

Meet the awesome folks who make all of this possible day to day

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William (Bill) Lewis

Lead Consultant

Quality Assurance, Clinical Governance & Operational Standards

As the Founder and CEO of PulsePoint, I shape the organization’s vision and guide the delivery of consulting services for paramedic and community health programs. As Principal Consultant, I support agencies through operational reviews, system improvements, and the development of clear, evidence-based practices.

I lead PulsePoint’s Quality Assurance, Clinical Governance, and SOP portfolio, conducting assessments and modernizing protocols to meet current standards. Through a collaborative, hands-on approach, I help organizations enhance safety, improve performance, and maintain operational excellence.

My work combines leadership, clinical experience, and practical solutions—empowering services to evolve, innovate, and deliver exceptional care.

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Jeff Bedosky

Clinical Consultant

Clinical Quality & Practice Development Lead

As PulsePoint’s Clinical Consultant, Jeff provides expert guidance in clinical practice, medical directives, and patient care standards. He supports services by reviewing and updating clinical protocols, strengthening clinical governance, and ensuring alignment with current best practices.

Jeff leads training and education initiatives, helping teams confidently apply updated directives and improve clinical performance. Through assessments, audits, and practical recommendations, he helps organizations enhance safety, consistency, and overall quality of care.

Contact us

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